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Its location on this page may change next time you visit. Call us at 800-588-2300, we’re available 24/7, or you can request a call, enter your phone number and we’ll call you back. They called to check on me to see what they could do to get my business back and they brought their price down a bit more with everything. Reschedule to 1/8 and they cancel as they don't have stock. I found a discount from another store and there was a $300 savings. But that doesn’t bother me because I love the color. Everybody was good. Even the salesman was courteous, kind and was good. But other than that, they did what they said they were gonna do. I had to have the commode looked at twice after they left because they had a problem with one commode. Price quotes are only available after an appointment, but there is no obligation to buy. Empire Today … Empire was founded in 1959 and provides service to more than 70 metropolitan areas in the United States. I called up Empire to see if it was warranted and if they could fix it. Because measurements are taken before you purchase the materials, Empire Today can ensure that customers get the right amount of flooring needed for the job. There was another company that was advertising but I checked with Empire first. The wood is cut uneven throughout the home, with hollow areas that expose underlying spaces. Business Area Our Customer Service department works closely with Empire Today’s customers before, during, and after the purchase of a product and/or service. Empire was founded in 1959 and provides service to more than 70 metropolitan areas in the United States. Customer Service Associate in Northlake, IL at Empire Today … You can call Empire Today at (844) 254-2338 toll free number, write an email to customersupport@empiretoday.com, fill out a contact form on their website www.empiretoday.com, or write a letter to Empire Today… … The installers did a good job. But they were similar. The guy totally did the troubleshooting for me. I made an appointment online on the weekend, had an appointment for the next week, and they installed the carpet one week later. He translated for me. Directly apply to Empire Today, LLC and find other jobs near you. Our content is intended to be used for general information purposes only. I’m a first-time homeowner and it was my first time dealing with anything like this, but I would now know to ask more questions. I was worried the trim was gonna be all marked up. He gave us three levels of carpeting and different colors. Our Customer Service department works closely with Empire Today's customers before, during, and after the purchase of a product and/or service. We can't change it. Posting id: 604180714. Copyright © 2020 Consumers Unified LLC. The reason I noticed it is because I had just refinished all the railing before the carpet install because I didn't wanna have the hassle of being careful after the carpet install. Medical Insurance with several plan options and a Health Savings Account to meet you and your family's health needs. That could have been much more difficult, but they solved the problem. And so, if we had gone with what we were actually picking out, then it surely wasn't by any means the bottom of the line. The installation went fine. I am very disappointed that this happened after only a year and feel that the carpet should not have buckled in that short of time. We've located your order and will be in touch with you soon. Customer Service Associate - Remote Job in El Paso, TX - Empire Today We'll live with it, but it's just the fact that we just somehow didn't realize it was gonna have that tracking ability just profoundly. All Rights Reserved. The “See a Floor in Your Room” function on its website lets you upload a picture of your room and try different flooring options before scheduling a consultation. View this and more full-time & part-time jobs in Santa fe springs, CA on Snagajob. We surely were not being skimpy. Initial Empire Today complaints should be directed to their team directly. We've located your order and will be in touch with you shortly. Reschedule to 1/5/21 and I had to call two hours after they were supposed to show up to find out they weren't coming. He walked me through the website. Empire-Today was good company to work for. The Customer Service Associate also communicates with Installers, Sales Managers, and Order Entry to resolve customer issues in a timely manner. This estimate is based upon 7 Empire Today Customer Service … We looked at Lowe's and Home Depot, and then we also looked at a discount place in Georgia. When I called the bank, the rep said that Empire hasn’t gotten a hold of them. I wouldn't wanna have it laid. But it was not something that he addressed or asked me, or even talked to me about when I said I needed these carpeted. He said they would have had to have bound the carpet in order to do that. All of Empire Today’s consultations take place in your home, which lets you find the samples that best match the decor in your home under your own lighting. It’s much easier to take care of. Reviews from Empire Today LLC employees about working as a Customer Service Manager at Empire Today LLC. With more than three million satisfied customers, Empire Today is dedicated to its mission of Making Beautiful New Floors Easy. Flexible Spending Accounts for Medical & Dependent Care, Wellness Program - A best in class program offering substantial awards payable right on your paycheck, Paid Holidays including Floating Holidays, Paid Time Off (PTO) that grows with years of service. It’s beautiful and I really like it. Just every step you take shows.

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