No response to emails. I placed an order Jan 25th Paid extra for shipping, to get the order before my birthday this past Friday it never arrived. They knew they couldn't ship it in two days but still charged me the extra cost? Fashion Nova Reviews by Location. The overall rating of the company is 2.1 and consumers are mostly dissatisfied.. I emailed them right after 30 days of waiting, even though I had to email them earlier! I order items with $328 since the 3rd of December, I used my husband's address in the United States so he could bring them to me when he's coming to Nigeria on the 30th of this morning. After countless attempts on trying to locate what I paid for I receive no package, no help from Fashion Nova, & no refund.WHATEVER YOU DO, DO NOT SHOP FROM THIS COMPANY THERE SCAMMERS. I have grown in my position here at fashion nova and have learned plenty " (in 20 reviews) " This company is … My item did not look like photo. Don't believe all the positive hype from social media posts. We do not issue refund for packages that state being delivered. Fashion Nova ranks 379 of 2150 in Footwear and Clothing category. I chose not to pay a second time and asked for refund and was simply told they would not provide me with any refund except an e gift cad but would be deducting an amount for the return. Consumers satisfied with Fashion Nova most frequently mention good quality, online shopping and last week. Fashion Nova is the top online fashion store for women. Learn how to stay safe during COVID-19 in our new guide: The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. It took months to get a single reply. Please allow 5-7 business days to process your return once it … Fashion Nova Overview Fashion Nova was first mentioned on PissedConsumer on May 20, 2018 and since then this brand received 8130 reviews. Then post office lost my package, so fashion nova refused to give me store credit. Ignoring letter fashion nova can reclaim their clothes from them. Ive even filed a claim with the Carrier and still no response. Most of the things in my order I wanted for new years as I was guaranteed it would arrive before then! Fashion Nova ranks 379 of 2146 in Footwear and Clothing category. PLEASE DO NOT WRITE ADMIN ABOUT GROUP PENDING ACCEPTANCE. They have the worst return policy. I'm telling you, avoid at all costs. I sent an email the minute I received with pictures as well as all of my order info to avoid any issue. Now I can’t seem to figure out when it’ll leave the distribution center in Dallas and turn around and come back to Albuquerque! After doing this Fashion Nova reached backed to my credit card with information on how they considered the claim valid. Why would I go through this stressful process again with an e-gift card? Order #67216113 Fashion Nova is a joke. None of them knows what's going on. Recent recommendations regarding this business are as follows: "Please don't try to return", "Don't order! Argumentative and refusing to giving my money back even after reporting them to better businesses bureau. The overall rating of the company is 2.1 and consumers are mostly dissatisfied.. I have contacted customer support, however they told me to wait. I'm on hold for 36 minutes while writing this review, after being hung up on the first time I called and held on the line for over 20minutes! Vote with your money. Can’t be taking peoples money & not deliver their items on time. Plus the quality is $#*!ty. While the majority of shoppers on SiteJabber would highly recommend Fashion Nova, there are plenty of reviewers that had a less-than-ideal experience. The only reason why they are still around is because of how heavily they market. Just terrible. Spend your coins elsewhere ladies. Customer service is garbage and return policies are poor. 12588 Florence Ave. Santa Fe Springs, CA 90670. Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails, FN website it states, "If your tracking information states that your package was delivered and you have not received it. Santa Fe Springs, CA (66) Los Angeles, CA (34) Burbank, CA (5) Montebello, CA (5) Northridge, CA (5) See more Fashion Nova reviews by location. Their live chat is only with a robot, their phone number is somehow always unavailable and they sometimes don't even respond to emails. And that I could get store credit out of courtesy!!! We’re in this together! It was a dress that look more like a rag. Fashion Nova has a consumer rating of 4.05 stars from 13,698 reviews indicating that most customers are generally satisfied with their purchases. IT CLEARLY SHOWS ON MY ACCOUNT ON THEIR WEBSITE THAT I DID NOT RECEIVE MY ITEM. ... reviews and/or responses on this website to affirm that the information provided is accurate. I placed an order they took my money. ", Same... placed 2 orders for my vacation. Headquarters. i have yet to receive an update if it has been shipped or not. They used Lasership to deliver my packages, packages where damaged and missing items. The 25th and 30th of Nov. Prom season is here, and you deserve to look and feel amazing for your big party! Noone trust this company. They are terrible. And have spend a lot of time and effort only because I made the dumb choice to shop at fashion nova. Im reporting them to the Better Business Bureau, 5-7 days... maybe even 14 days. Do not buy anything If you are not 150% SURE you're keeping what you're buying. I just want my money back at this point. Cheaply made, products they sell can give you cancer just a whole hot ass mess! I ordered around 12/10/20. I will never shop here again. Fashion Nova, Inc. 2801 E. 46th St. Vernon, CA 90058 choosing a selection results in a full page refresh press the space key then arrow keys to make a selection Quality of clothes is pretty bad also. I made the purchases through Quad Pay and now told I will receive a "store credit". So I sent them an email to cancel my order. Order #67216113 Fashion Nova is a joke Order #67216113 Fashion Nova is a joke. Worst part is, I never got store credit. “So far, their plus-size stuff makes me feel bad about myself . 1/11/2021. This is the 9th day, and there chat team; are incompetent, they do not let you voice your concerns and after they Send you an update If there is any they enable the Chat. Fashion Nova has a consumer rating of 4.05 stars from 13,703 reviews indicating that most customers are generally satisfied with their purchases. Fashion Nova was first mentioned on PissedConsumer on May 20, 2018 and since then this brand received 8149 reviews.. (Coupons that we're less than the sale on their website) I lost money and respect for this company. I love how easy it is to order clothes… I love how easy it is to order clothes here at Fashion Nova. Their customer service is HORRIBLE. Have requested multiple times where is the rest of my order. After contacting them several times, and waiting for 2 YEARS they told me that I missed the deadline for reporting missing packages (90 days), however, I did not! For months I been getting stupid automated messages whenever I try to reach out to them. Horrible shipping and delivery experience. They lied to the shipping company to say I didn't pay duty fees which I did. If I could have put zero star i would have. I am not happy, this was supposed to be my birthday shoot outfit. I placed an order 7 months ago for $200 usd. Fashion Nova ranks 2nd among Designer Clothes sites. Fashion Nova was first mentioned on PissedConsumer on May 20, 2018 and since then this brand received 8137 reviews.. Discussion topics at Fashion Nova. They want you to use the code but then the system removes the code and you are charged full price. This company is scamming too many people. Customer service is horrible I will no longer order from them all my coins will go to forever 21 and pretty little things I order expedited shipping which take 1-5 business day I order on December 12th I got emails and text messages stating that my order was supposed to come December 20th now my estimated date is showing nothing I’m going to make my bank dispute everything and these going to be free clothes just because they lying. Fashion Nova Overview. I emailed and tweeted at FashionNova and received an automated email and Case Number(Case 04164512 & 05180440). They will screw you out of your money. They put in my wrong address for delivery. I would like someone that is a member of your leadership team to contact me.Update: thank you Ashley for reading the notes, looking at the calendar, and issuing a refund for my shipping. And the emails they send are form letters. 27. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Leggings for tall women, leggings for short women and leggings that hug every inch - the gang’s all here at Fashion Nova. I want my $200 back. I will not give up on my money never. Please call Fashion Nova to understand – they don’t answer any phone. I was blown away. So I ordered from the BOGO my total was 37.00 with the BOGO sale and when I put in all my payment information it charged me 87.00 I emailed them right away and they said they can't do nothing about it if I'm not satisfied I can return and get an e-gift card so either way I still loose. Great merch but not worth the frustration. I ordered some heels and a dress from Fashionnova about a week ago, got my estimated arrival date and all was well. First time I ordered I got lucky second time I ordered I was wating for my order going on 2 weeks finally emailed them with receipts and information of my order there still telling me a transaction didn't come through and I need to contact my bank there not even trying to send my things and I paid for it showing them the receipts they refuse to send me what I paid for, I kept getting repeated email after email about Cyber Monday "90% off of EVERYTHING" " no promo code needed" and so on so I ordered my usual classic jeans. Learn the truth.
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