Timothy T. Gaffney has over 35 years of experience in the Engineering and Telecommunications industries. As a Certified Six Sigma Black Belt, Tim delivered significant increases in revenues on multiple projects. As an Agile Scrum Master, Tim led efforts that provided rapid, expert team-driven updates via enhanced workflows to improve the customer service process significantly. Tim developed the Agile Sigma Methodology© as an actively retired professional interested in improving the methods available to improve business processes.